Data Recovery¶
Guide for recovering data when lost.
Data Loss Situations¶
- Accidentally deleted media
- App deleted/reinstalled
- Device lost/damaged
- Storage error
Recovery Methods¶
Recover from Cloud¶
If you used cloud sync, this is the most reliable recovery method.
Access Cloud Service Directly¶
- Access cloud service web/app (Google Drive, Dropbox, etc.)
- Find WorkCam folder
- Download needed files
Restore in WorkCam¶
- Connect to cloud in WorkCam app
- Start sync
- Cloud media will automatically download
Cloud Trash¶
Even if deleted from cloud, it may be in trash.
| Service | Trash Retention Period |
|---|---|
| Google Drive | 30 days |
| Dropbox | 30 days (Basic), 180 days (Pro) |
| OneDrive | 30 days |
- Open trash in cloud service
- Find deleted files
- Restore
Recover from Local Backup¶
If you backed up manually:
- Check backup location (PC, external drive, SD card)
- Copy media files to device
- Import in WorkCam
On-Device Recovery¶
Device Trash (Android)¶
Some devices keep deleted files in trash.
- Open device Gallery app
- Check Trash or Recently Deleted
- Restore
File Recovery Apps (Advanced)¶
Not Guaranteed
File recovery apps are not guaranteed to succeed, and success rate decreases the longer since deletion.
Recovery After App Reinstall¶
With Cloud Sync¶
- Reinstall WorkCam
- Connect same cloud account
- Start sync
- Media restored
Without Cloud Sync¶
Difficult Recovery
If you delete the app without cloud sync, app data is deleted together and recovery is difficult.
Possible methods: - Recover from device backup (PC, etc.) - Check device trash - Try file recovery app (low success rate)
Device Lost/Damaged¶
With Cloud Sync¶
- Install WorkCam on new device
- Connect same cloud account
- All media restored
Without Cloud Sync¶
Cannot Recover
Without cloud backup, if device is lost/damaged, data recovery is impossible.
Prevention Methods¶
Essential: Cloud Sync¶
Most Important
Cloud sync is the best backup method.
- Automatic backup
- Safe even if device lost/damaged
- Easy restore on new device
Regular Backups¶
- Enable Cloud Sync (recommended)
- Regularly backup to PC
- Copy important media to multiple locations
Confirm Before Deleting¶
- Always confirm before deleting
- Mark important media with tags
- Maintain separate "Important" category
Recovery Request¶
If above methods don't work:
- Settings > About > Contact Us
- Explain situation
- Get guidance on possible recovery methods
Recovery Not Guaranteed
Data deleted without backup is not guaranteed to be recovered. Always use cloud sync.