Installation/Getting Started FAQ¶
Frequently asked questions about installation and initial setup.
Installation¶
Where can I download the app?¶
Download
Android: Search "WorkCam" on Google Play Store
iOS: Search "WorkCam" on App Store
What devices are supported?¶
Supported Devices
Android: Android 8.0 or higher
iOS: iOS 14.0 or higher
Compatible with most modern smartphones.
How much storage space is needed?¶
Required Space
- App Installation: Approximately 100MB
- Media Storage: Varies by usage
Make sure you have sufficient free space.
Installation failed¶
Installation Failure
Check the following:
- Device compatibility
- Available storage space
- Internet connection
- Update Play Store/App Store app
- Restart device and try again
Permissions¶
Why is camera permission needed?¶
Camera Permission
WorkCam needs camera access to take photos and videos. Without this permission, you cannot use the core features of the app.
Why is location permission needed?¶
Location Permission
Used to record GPS information in captured media.
- View capture location on map
- Organize media by location
Location permission is optional; you can still use the app if denied.
I accidentally denied permission¶
Reset Permissions
- Open device Settings app
- Go to Apps > WorkCam
- Go to Permissions tab
- Allow the required permissions
Account¶
Do I need to create an account?¶
Account Required
No, you don't need an account for basic features.
You only need a cloud service account when using cloud sync.
Can I transfer data from my old phone?¶
Data Transfer
Yes, you can transfer data using these methods:
- Cloud Sync: Connect with the same cloud account
- Backup/Restore: Backup from old phone, restore on new phone
- File Copy: Manually copy via PC
Initial Setup¶
What should I set up on first launch?¶
Initial Setup
Recommended initial settings:
- Allow Permissions: Camera, Storage, (Optional) Location
- Default Categories: Create frequently used categories
- Cloud Connection: Recommended for backup
- GPS Settings: Configure location recording preference
Can I change settings later?¶
Change Settings
Yes, all settings can be changed anytime.
Tap on any item in the Settings screen to modify it.
