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Gallery FAQ

Frequently asked questions about gallery and media management.


Media Management

I can't find my photos

Finding Photos

Methods to try:

  1. Use the Search function
  2. Check if Filters are cleared (view all)
  3. Select All in category tabs
  4. Sort by date to check recent captures

Gallery Search and Filter


Can I recover deleted photos?

Deleted Recovery

Unfortunately, deleted media cannot be recovered.

Prevention methods: - Use cloud sync (can restore from cloud) - Always confirm before deleting - Separately backup important media

Delete Confirmation Dialog


How do I process multiple photos at once?

Batch Processing

  1. Long press a photo in gallery (selection mode)
  2. Tap photos to select them
  3. Use bottom buttons to perform actions:
    • Add/remove tags
    • Share
    • Delete
    • Export

Gallery Multi-Select Mode


Can I change the photo order?

Change Sorting

Photo order is determined by sort criteria.

Change in More > Sort: - Capture date - Added date - Filename - File size

Gallery Sort Options


Categories/Tags

If I delete a category, will the photos be deleted too?

Category Deletion

No, photos will not be deleted.

When deleting a category: - Photos in that category move to Uncategorized - Photos themselves remain safe

Category Delete Confirmation


What happens when I delete a tag?

Tag Deletion

Photos will not be deleted.

When deleting a tag: - That tag is removed from all photos - Other tags on photos remain - Photos themselves remain safe

Tag Management Screen


Can I assign multiple categories to one photo?

Multiple Categories

No, only one category can be assigned.

If you need multiple classifications, use Tags. Multiple tags can be assigned.

Category vs Tag Comparison


Import/Export

Import Photos

Yes, you can.

  1. Gallery > Menu > Import
  2. Select photos to import
  3. Assign category and import

Or select Share > WorkCam from another app

Photo Import


How do I transfer photos to PC?

Transfer to PC

Method 1: USB Connection

  1. Connect device via USB
  2. Open device in file explorer
  3. Find and copy WorkCam folder

Method 2: Cloud

  1. Confirm cloud sync is complete
  2. Access cloud service on PC
  3. Download

Is original quality preserved when exporting?

Export Quality

Depends on settings.

In Export Options: - Original: Preserves original quality - Compressed: Reduces size (slightly lower quality)

Export Quality Options


Sharing

Is location data shared with photos?

Location When Sharing

Depends on settings.

Settings > Privacy > Remove Location When Sharing: - ON: Removes location data before sharing - OFF: Shares with location data included

Share Location Setting


I can't share large files

Large File Sharing

Each app has file size limits.

Solutions: 1. Upload to cloud and share link 2. Compress file before sharing 3. Lower resolution before sharing

Share Options Screen