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Frequently Asked Questions

Here are common questions and answers about using WorkCam.


FAQ by Category

  • Installation/Getting Started


    Questions about installation and initial setup

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  • Camera


    Questions about camera features

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  • Gallery


    Questions about gallery and media management

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  • Cloud


    Questions about cloud sync

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  • Others


    Other general questions

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Quick FAQ

Is WorkCam free?

Free Usage

Basic features of WorkCam are free to use. Some premium features may require a paid subscription.


Can I use it on multiple devices?

Multiple Devices

Yes, you can sync media across multiple devices by connecting to the same cloud account.

Multi-device Sync


Can I use it offline?

Offline Usage

Yes, you can take photos and use the gallery offline. Cloud sync will automatically proceed when you connect to the internet.


Where are my photos saved?

Storage Location

By default, photos are saved to internal device storage. You can change this to SD card in settings.

Settings > Storage > Storage Location

Storage Location Settings


Is cloud sync required?

Cloud Optional

No, cloud sync is optional. You can save and use photos locally only.


What's the difference between categories and tags?

Categories vs Tags

  • Categories: Only one can be assigned, used for main classification
  • Tags: Multiple can be assigned, used for detailed categorization

Category and Tag Difference

[:octicons-arrow-right-24: Learn More](../organization/understanding.md)

How do I back up my data?

Backup Methods

  1. Cloud Sync: Automatic backup (recommended)
  2. Manual Export: Settings > Storage > Export Data
  3. PC Connection: Connect via USB and copy folders

Backup Options


Can't find your answer?

If you couldn't find an answer in the FAQ:

  1. Check Troubleshooting Guide
  2. Contact us via Settings > About > Contact Us in the app

Contact Support